The company processes a series of personal data of the Users (whether they are registered or not) when using The site and / or any Service offered by http://tancradinternational.com/ (for example when you participate in our competitions and / or campaigns).
BEFORE USING THE SITE OR ANY OF OUR SERVICES, WE RECOMMEND TO READ THIS POLICY CAREFULLY TO UNDERSTAND HOW THE PERSONAL DATA IS PROCESSED.
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
http://tancradinternational.com/ a limited liability company, headquartered in Romania, is the operator of personal data, according to the legislation regarding the protection of personal data including GDPR, regarding the personal data of the Users collected and processed through The Site and / or in the context of the Services offered through or in connection with the Site.
For the activity of processing of personal data the Company can be contacted using the following contact data:
The Data Protection Officer
Address: Str. Brailei 169-J
Reg.com .: J17/1938/1995
Phone:: +40 236 432 021 | +40 236 406 109
2. WHAT DATA DO WE PROCESS?
The company processes the personal data you provide to us when you use the Website (eg when you comment in the comments section), register on our page, contract a subscription, sign up for our campaigns (and / or campaigns organized with our partners). ), you want to receive commercial communications or take part in our surveys and questionnaires, or contact us by any means of communication
Transmission of commercial communications, invitations to participate in competitions, questionnaires or surveys
We would like to send you promotional materials, inform you about the new products / services offered by the Company, launch invitations to participate in promotional lotteries, surveys or answer questionnaires and to communicate other similar information to you. we believe that they may be of interest to you, including, if you agree, by sending promotional materials / marketing communications regarding the products / services of the Company's partners.
Organization of competitions and promotions
If you agree, you can participate in competitions and lotteries with prizes organized by us and / or our partners. Also, when organizing contests, we have a legitimate interest in processing data for carrying out the related formalities for awarding the prizes claimed by winners, solving any complaints. in connection with the organization and conduct of campaigns and awarding of prizes; implementation of the provisions of the regulation, investigation of possible violations, realization of various reports.
Recording of telephone conversations with the winners of the contests organized by us
We can record telephone calls with the persons declared winners in the contests / lotteries organized by us. The recording of the calls helps us to manage our internal activity in the department dealing with promotions / marketing, but also to ensure the proof of the aspects agreed with the winners in case of potential disputes or litigations regarding the granted prizes. The registration will be done only, if we had the interlocutor's consent.
Analyze your interaction with the Company in order to provide personalized offers, [including based on advanced analysis]
In certain situations, we may use the information we collect from you in combination with the data we obtain from our sales and / or marketing teams regarding your interaction with the Company, which we may use in the context of our communications with you. marketing. We want to make our marketing business more efficient by providing our customers with relevant and personalized products / services. [Also, if you agree, we can conduct advanced analyzes of your interests and preferences resulting from the information we hold about you in interacting with us, as well as combining data obtained from third parties (eg through web browsing analysis technologies) to send you commercial communications and tailored to your needs and preferences]
We can carry out various reports, analyzes and statistical studies on organized marketing campaigns and their success, sales / processing activity.
Execution of the contract concluded with us
When requesting the provision of subscriptions we can process certain personal data necessary for these purposes (e.g., first and last name, delivery / delivery address, trading data, etc.).
User relations management and support
We are interested in providing adequate services through the Website to all persons accessing it. Therefore, we process a series of personal data for the purpose of managing relationships with the Users of the Site, for example when they contact us with various questions or requests regarding the functionalities of the Site, questions regarding the services of the Company offered through the Site, etc. Legal basis: art. 6 (1) (f) GDPR - legitimate interest consisting of our interest to provide adequate services.
Analyzes and statistics regarding the functioning of the site, cookies and similar technologies
Also, cookies and similar technologies are used to give you interest-based advertising.
Connection through social networks
We have implemented various mechanisms of interconnection with social pages, such as Facebook, Twitter, Youtube and Instagram and so you can access the content posted on us on the Site and or our associated accounts on those social networks more easily. If you access the content posted on those social networks or comment on those social networks, or access the Website through your Facebook account, a series of public data from your profile on those social networks will be transmitted to us by the operators of those networks as well. socializing.
Fulfillment of legal obligations
Sometimes data processing is required to meet our legal obligations, such as: · payment of relevant taxes and contributions (e.g. winners of competitions), reporting to relevant tax authorities and keeping accounting records; · Archiving the data according to the applicable legislation; · Publishing the name of the winners and prizes awarded in the organized promotional lotteries
Defense of rights and interests in justice
In order to establish, exercise or defend a right in court in a procedure before a court, an administrative procedure or other official procedures in which the Company is involved.
1. WHO DO WE DISCLOSE DATA?
We may disclose your personal data to (i) the entities and / or persons empowered by us (from the EEA or from third countries) involved in the provision of the Services, including the provision of commercial communications (such as data center providers, service providers payment for various payment facilities, providers of e-mailing platforms such as Google Mail), organizing and conducting our competitions / promotions (including when organized in partnership with other entities); (ii) if we have the obligation to disclose personal data for the purpose of complying with any legal obligation or decision of a judicial authority, public authority or government body; or (iii) if we are required or otherwise permitted to do so under applicable law.
Also, your personal data may be disclosed to third party cookie providers and similar technologies as described in the Cookies Policy.
2. HOW DO WE KEEP DATA?
We keep your personal data as necessary to fulfill the purposes for which they were collected, in compliance with the internal data retention procedures, including the applicable archiving rules. For example, if you are a subscriber of ours, your personal data will be kept for the entire duration of the contractual relations, plus a minimum period of 3 years from termination (what is the limitation period for legal actions), by also, if you are a winner of a competition organized by the Company, we may keep your personal data for a period of 3 years from the date on which the term in which the prize should have been claimed or from the date you expired claimed the prize. Subsequently, certain personal data could be stored for a longer period, for archiving purposes, according to the applicable archiving rules.
3. WHAT RIGHTS DO YOU HAVE IN THE QUALITY OF THE VISITED PERSON?
According to the law, the following rights are recognized as a data subject:
a) The right of access
you can obtain from us the confirmation that we process your personal data, as well as information regarding the specific processing
b) The right to correct the data
you can request us to modify your personal data incorrectly or, as the case may be, to fill in the data that is incomplete.
c) The right to delete
you may request the deletion of personal data when: (i) they are no longer necessary for the purposes for which we collected and processed them; (ii) you have withdrawn your consent for the processing of the data and we can no longer process them on other legal grounds; (iii) the data are processed against the law; respectively (iv) the data must be deleted according to the relevant legislation.
d) Withdrawal of consent and right of opposition
you can withdraw your consent at any time regarding the processing of data on the basis of consent. You may also object at any time to processing for marketing purposes, including profiling for this purpose, as well as processing based on the legitimate interest of the Company, for reasons related to your specific situation.
in certain conditions you may request the restriction of the processing of your personal data
f) The right to data portability
To the extent that we process data by automated means, you may ask us, under the law, to provide your data in a structured, frequently used and automatically readable form. If you request this, we may transmit your data to another entity, if technically possible.
g) The right to file a complaint with the supervisory authority
you have the right to file a complaint with the data processing supervisory authority if you consider that your rights have been violated: The National Authority for the Supervision of Personal Data in Romania
G-ral Boulevard. Gheorghe Magheru 28-30 Sector 1, postal code 010336 Bucuresti, Romania
FOR THE EXERCISE OF THE RIGHTS MENTIONED ABOVE, YOU CAN CONTACT US BY USING THE CONTACT DATA REFERRED TO IN SECTION 1 (CONTACT DATA).